Analytics
Detailed insights into your call performance
Total Calls
1,234
+12.5% vs last month
Avg Duration
4m 23s
-8.2% vs last month
Success Rate
94.2%
+3.1% vs last month
Unique Callers
892
+18.3% vs last month
Call Volume Over Time
Jan 1Jan 14
Top Performing Agents
Customer Support
456 calls
96%
success rate
Sales Agent
342 calls
92%
success rate
Booking Agent
289 calls
98%
success rate
Call Sentiment
Positive68%
Neutral26%
Negative6%